FAQ

MBT aims to help people all round the world to lead a healthier life. Walking in MBT everyday increases muscular activity, not only in your feet but throughout the body. MBT strengthens the principal muscles of the legs, feet and back. The result: you will be physically stronger just from using MBT in your everyday life. The result: you will be physically stronger just from using MBT in your everyday life.

The concept of MBT is based on is accepted by biomechanics institutions round the world and medical specialists who recommend its use for muscular-skeletal problems such as:
- Back, hip, leg and foot problems.
- Injuries to joints, ligaments, muscles and tendons.

If MBT is used as a secondary treatment, its use should be supervised by a qualified medical professional.

The most important thing is that you will feel different. Just from standing and walking in your MBTs: muscular activity will increase; your circulation and posture will improve. Plus, your legs and hips will be getting stronger and the impact on the joints in your back, knees and hips will decrease.

MBT dynamically changes impact through the foot, ensuring that your weight is evenly distributed across your foot from the moment your heel strikes the ground until your foot leaves the ground. It’s as if you were walking barefoot on a natural surface. Conventional shoes concentrate the impact in your heel and raise it across the foot, ending with the big toe leaving the ground, which causes a lot of pain for people with arthritis (a condition also knows as hallux rigidus or bunions).

Sciatica, or pain which radiates down the back of the leg, is generally a symptom of a back problem. Intense back pain generally affects people’s quality of life, although most people get better within 6 - 12 weeks. Activity helps to eliminate symptoms earlier, reduces chronic incapacity and reduces time in treatment. MBT also affects the angle of the trunk relative to the pelvis. MBT causes the lumbar spine to adopt the ideal position to take the load through the pelvis and the hips. MBT also helps to strengthen the lumbosacral musculature and recovery of the lower part of the spine. MBT should be used as a tool to help treat sciatic pain. If pain in your lower back or leg persists, you should see your doctor to eliminate more serious conditions, such as infection, tumour, fracture, inflammation, osteoporosis and rheumatoid arthritis.

The pain that some people experience, especially in the early days of using MBT, may be the natural result of a new exercise programme since you are using muscles that haven’t been used when walking in conventional shoes. It is known as delayed onset muscle soreness (DOMS). It normally disappears after using MBT for five days.

MBT reduces pressure on the heel and so is beneficial for problems like heel spurs, plantar fasciitis, tendonitis in the Achilles tendon and arthrosis. MBT also reduces the impact experienced at the knee. MBT is also useful for metatarsalgia as it reduces pressure in the front part of the foot.

MBT can help plantar fasciitis since it reduces pressure on the arches of the feet. You should introduce MBT gradually to help stretch the plantar fascia gently while protecting it and strengthening the muscles that support it.

If you are already used to using MBT you can think of it as a good postoperative aid. However, we recommend not using MBT during the first 6 - 8 weeks after the operation, to reduce the risk of falls that might cause serious harm. We recommend use after that time and under professional medical supervision.

Yes, MBT activates the muscles of the foot and helps to strengthen the arch. It is vital to use them properly.

We know that MBT reduces impact through the knee. We also know that walking in MBT will provide the benefit of activation of the muscles surrounding the knee. MBT stretches the foot and activates the quadriceps. These features help in treatment of knee pain. We recommend medical advice from a qualified expert (doctor, physiotherapist, chiropodist) who is familiar with MBT for a definitive answer.

The sensation of heat that some people experience is due to the increase flow of blood in the muscles of the foot. It stops after a few weeks. In some people, it may continue for longer and may be an indication of a vascular problem, probably due to conditions such as arteriosclerosis and diabetes. If it persists, consult your family doctor to check for any underlying issue.

For all orders, we are only able to amend the billing/shipping address. You can’t amend the size/colour of the item(s); remove or add item(s); or change the payment mode.

Once your order has been placed successfully, you will not be able to cancel it.

Placing an item in your shopping bag does not guarantee that the item has been reserved. Complete the checkout process to ensure you get your item(s).

If your order was not successfully placed, please check that the correct address, postal code and authentication code (if applicable) were used.

By creating an account, you will be able to:
1. Receive a 10% off when you sign up with us for the first time
2. Checkout faster by saving your address in your Address Book
3. View your order status and history under My Orders
4. Save your favourite items in your Wishlist
5. Receive the latest news on Promotions, New Arrivals and Online Exclusives

Head on over to the Sign Up page and fill in your particulars under Create An Account.

Enter your email address and password into the Log In field.

Head to the Log In page and enter your email address under Forgot Password. You will receive an email with a link to reset your password.

To change your password, sign into your account and head to Change Password.

Sign in to your account, head to My Account. You can then edit/update your particulars.

Sign in to your account, head to My Account and then to Address Book. You can then edit/update your billing and shipping addresses and save them for future orders.

Unfortunately, we do not deliver to locations that are not listed above.

Once we receive your return item(s), it will go through a quality check to ensure it’s in good condition and complies with our refund policy. This can take up to 2 working days.

After the return has been approved, it takes up to 14 working days for the refund to be made to your payment services provider. Once we have processed your refund, you will receive a confirmation email from us.

*Please note that your refund will take up to 21 working days if you have made your purchase during our online sales period.

Please allow up to 7 working days for your account to be credited. If you do not receive your refund after 7 working days, please contact your payment processor directly for further information.

Refunds will be based on the value of the merchandise as reflected on your invoice. Shipping and handling charges from your initial order will only be refunded if the return is due to a defective or wrong item. The refund will be issued by MBT.COM to your original payment method.

We seek your understanding with delays to your refund caused by special events (e.g. online sales).